Accessible Transport  

Minibus  

Dial-a-ride

Local journeys booked ahead. Fares are based on length of journey.
You must be registered to use this service.
For information on how to join, call: 0845 9991 999  

Richmond and Kingston Accessible Transport (RaKAT ):

Provides low cost accessible transport for groups and organisations.
You can contact them at: North Kingston Centre, Richmond Road, Kingston, KT2 5PE, Tel: 020 8481 0031
Email: info@rakat.org.uk  

Taxis  

One stop Taxi Booking: 0871 871 8710  

Taxicard
Subsidised taxi trips for registered users. Fares are based on distance.
For more information you can contact the Accessible Transport Unit:
Accessible Transport Unit Disability Action and Advice Centre (DAAC), 4 Waldegrave Road, Teddington, TW11 8HT
Tel: 020 8831 6312 or 020 8831 6094, Fax: 020 8831 6099, Email: accessibletransport@richmond.gov.uk

Capital Call

Assisted transport for Taxicard members. Call: 020 7275 2446 Available in some local London boroughs: Kingston, Hillingdon, Hounslow.

Richmond upon Thames Taxi Voucher Scheme

Door-to door service for people with mobility difficulties, using black cabs and minicabs. Members are allocated a sum of vouchers for the year. Contact the Accessible Transport Unit: 020 8831 6097 or 020 8831 6094.    

Local taxis approved by the Accessible Transport Unit  

• Ray Searle 020 8973 0762 Mobile : 07956 240 380
• Terry Maycock Mobile : 07850 322 095
• Michael Thompson 020 8707 3984 Mobile : 07863 171 974
• Paul Rogers 020 8384 4793 Mobile : 07768 473 042 Short 1876
• Tony Joyce 020 8287 9187 Mobile : 07795 966 765 Short 1122
• Mike Saward Mobile: 07949 597 617
• Ted Neale 01932 705774 Mobile : 07961 179 771 Short 1067
• Colin Whyte 020 8560 8893 Mobile : 07836 799

Local Voluntary Groups providing lifts (for medical appointments, shopping, and more)  

Barnes , Mortlake, East Sheen: FISH Busline 020 8876 3765 Helpline 020 8876 3414

Ham , Petersham: Ham and Petersham SOS Scheme 020 8948 1090

Hampton , Hampton Hill: Hampton and Hampton Hill Voluntary Care Group 020 8979 9662

Kew: Kew Neighbourhood Association 020 8948 8054

Richmond: Richmond Good Neighbours 020 8332 9741

Teddington, Hampton Wick: Teddington and Hampton Wick Voluntary Care Group 020 8943 3112

Twickenham: Help a Neighbour in Distress (HANDS) 020 8891 3346  

Public Transport  

Disabled Person’s Freedom Pass
Free travel on buses, tubes, Dockland Light Railway. Contact the Accessible Transport Unit, Disability Action and Advice Centre, 4 Waldegrave Road , Teddington TW11 8HT 020 8831 6312  

Over 60 Freedom Pass
Apply at your nearest post office.  

Tfl/London Dial-a-Ride Travel Assistance Scheme
Gives advice on planning a journey using an accessible route 5 Mandela way, London SE1 5SS 020 7027 5822 email enquire@tfl.gov.uk  

Accessibility Guides
Leaflets on Getting Around London; Step-free Tube Guide; Assisted Transport Services are available from www.tfl.gov.uk 020 7222 1234  

Access to Work
Help with transport to work: Jobcentre Plus Business Team 020 8218 2719 www.jobcentreplus.gov.uk

Buses
London buses are low floor and have ramps. Each bus has room for one wheelchair (maximum 70cm wide, 120cm long). Wheelchair users travel free. Ring Customer Services on 0845 300 7000 to report broken ramps.  

Trains  

Railcard
The Disabled Person’s Railcard costs £18 per year and entitles you to one third off fares. Contact: Rail Travel Made Easy P.O. Box 11631 Laurencekirk AB30 9AA Tel: 0845 605 0525 Minicom/textphone 0845 601 0132 Web: www.disabledpersons-railcard.co.uk

National Rail Assisted Travel Enquiries
08457 48 49 50 They will tell you which companies run each route and how to contact them.  

South West Trains Assisted Travel
Book help at least 24 hours before your journey. Contact: Tel: 0800 52 82 100 Minicom/textphone: 0800 69 20 792 Web: www.southwesttrains.co.uk Or in person at a staffed station.

Road Travel  

Blue Badge Scheme
If you have severe mobility problems the Blue Badge enables you to park free on parking meters and on some yellow lines. To apply for a badge, contact: The Accessible Transport Unit: 020 8831 6096

Disabled Persons’ Parking Bay
To apply for a parking bay, you can download a form from www.richmond.gov.uk and post to: Transport Planning Services Civic Centre 44 York Street Twickenham TW1 3BZ  

Motability
Enables disabled people to use their mobility allowance to obtain a new car, powered wheelchair or scooter. www.motability.co.uk  

Car scheme
For more information about this scheme, contact: Motability Operations City Gate House 22 Southwark Bridge Road London SE1 9HB Tel. 0845 456 4566 Minicom 0845 675 0009

Wheelchair/Scooter Scheme
For more information about this scheme, contact: Route 2 mobility Montgomery House, Newbury Road Enham Alamein Andover , Hampshire SP11 6JS Tel. 0845 607 6260

For more information contact Richmond AID on 020 8831 6070 or e-mail us at advice@richmondaid.org.uk.