Access Publications

Twickenham Access Survey Report

Back in spring, we completed an access survey of Twickenham Town Centre, which looked at the accessibility of shops, cafes, eateries, banks and other businesses in Twickenham. A team of disabled and non-disabled volunteers went round various premises and took measurements, listed features and took comments, which were then converted into this report. The results are really interesting - click here to view the full report.

Town Centres for All- Executive Summary

This is short summary of the Twickenham Access Survey Report. Please click here to view it .

   Access Guide to Twickenham

Volunteer Mike Stevens has put together a guide to goods and services in Twickenham, based on the results of our survey. All shops, cafes, banks and other business we visited are listed with all their accessible features. This guide is free to download - just click here.

Making Access Improvements

Every business must make reasonable adjustments to their premises to make them, and their services, accessible to disabled customers. This guide gives advice on how you can this with useful, mostly low-cost tips. This is free to download - just click here.

Access Advice   

You can always contact our office and speak to an advisor for free advice if you are at all unsure about access issues. Call our Access Officer, Jamie Cutler, on 020 8831 6072 or you can e-mail him at j.cutler@richmondaid.org.uk. You can also call our free advice line on 020 8831 6070.